The Trust operates a Pay and Display car-parking scheme. Car parking spaces are limited and there is no guarantee of a space. You are advised to allow plenty of time to find a parking space. You may like to consider other transport arrangements where possible. Traveline (0871 200 2233) can give up-to-date advice on all bus, train and metro services in the area. 

A new system of parking control has been introduced at Sunderland Royal Hospital, in conjunction with car park management company, ParkingEye.

The ParkingEye system involves an advanced automated number plate recognition (ANPR) technology, which will capture the number plates of all vehicles entering and exiting the sites at Sunderland Royal. Photographic evidence is then coupled with the timing of the vehicles within the car parks, as well as any payments made using the pay and display machines or Pay by Phone services, resulting in an accurate picture of car park usage. Parking charges are generated and issued to those motorists parked inappropriately or who are in breach of terms and conditions, such as non-payment.

The Trust’s own security officers will still patrol the site as before, with a handheld personal digital assistant (PDA) and will be able to issue parking charge notices directly to those who park obstructively. For those who park and realise they don’t have change for the pay and display machines, the new system means they can top up their tariffs on exit, or use a credit or debit card via a simple mobile phone transaction. The Trust has already communicated with users and the wider community on the new scheme, with leaflets and signage.

The Trust now has more spaces than ever before on its sites but increasing traffic congestion and drivers who leave their cars in the wrong place, impeding others, can make life very difficult both for emergencies who urgently need access, and for staff who are coming and going. The new tariffs compare very favourably with other City – wide charges and one of the trust’s additional aims is to try and encourage those who can, to leave their cars at home, use public transport and thus provide for more room for patients and staff who really do need to use their cars. The scheme ties in with another project to encourage staff who live nearby to cycle to work, thus freeing up space on site, helping their health and fitness and reducing overall congestion in the City.

Schedule of Charges - Public Charges 

0 - 2 hours £2
2 - 4 hours £3.50
24 hours £6  

Parking Charge Notice

Cars not parked in an authorised bay or parked without a ticket or permit will be issued with a penalty charge notice.  There is a facility to pay parking fees on exit from the car park.   

The parking charge notice fee is £40 if paid within 14 days of issue, and £60 thereafter.  Information on the appeals process is provided on the reverse of the parking charge notice. 

Areas of Car Parking Controls

Controls are in place at the following CHS Sites: 

•  Sunderland Royal Hospital  
•  Sunderland Eye Infirmary  
•  Children's Centre (Durham Road)  

Helpline Phones

A number of phones are situated across the site on ticket machines to facilitate assistance with parking by Security and Facility staff. 

Patient and Visitor Only Parking

Parking spaces are designated for patients and visitors only in the Chester Wing car park between 8 am and 5 pm Monday to Friday (excluding Bank Holidays) for improved access.  Patients and visitors can park in other car parks on site, although Chester Wing is prioritised and offers improved opportunitites to find a space.   

Registered Disabled Persons 

All blue badge holders must register their vehicle details with CHS Security to ensure free parking. This can be done by contacting the Sunderland Royal Security Office adjacent to Main Reception at the Kayll Road Entrance.  You can also use one of the dedicated telephone facilities which are situated at all main entrances to the hospital.  You can register immediately after parking your vehicle.  Alternatively. please complete the online registration form.

Information for Patients and Visitors

The system is clearly signposted at entrances and parking areas, with information on the parking policy, advice on using the Pay and Display system and clear statement of the penalties for non-compliance. All outpatient appointments cards and all inpatient information include information on Pay and Display arrangements and car parking facilities. 

Monthly Visitor/Patient Parking Permits

If you regularly attend the hospital either as a patinet or a visitor, you can purchase a monthly car parking permit for £10 a month.  Please complete the attached form which should be handed in at Main Reception, Kayll Road Block.

Monthly Parking Application

Security of Vehicles

The Control Scheme, Closed Circuit Television System, Car Parking and Security Officers are in themselves an enhancement of security. 

Payment of a charge permits the owner of a vehicle to park in an approved parking space. It does not imply any agreement by the Trust to prevent theft or damage to any vehicle, and visitors/patients are urged to take every precaution to secure their vehicle against car crime. 

Compliance

Management of parking is in the best interests of patients and staff and to maintain access for patients and emergency services. If vehicles are not parked in an authorised bay or parked without a ticket or permit, they are liable to be issued with a Parking Charge Notice. 

Please note that City Hospitals Sunderland operates a CCTV system both in the external grounds and within the hospital in accordance to I/C DPA Code of Practice 

Park & Ride Scheme

The Trust has two free park and ride services for staff, patients and visitors. These services operate between Homebase at Silksworth to Chester Wing and the Stadium of Light to Chester Wing. Chester Wing is the Main Outpatient Department at Sunderland Royal Hospital. 

For further information on this and availability of service contact: 0191 565 6256 ext 41113.